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Lawyers Mutual InsuranceCongratulations! You’ve finished law school and passed the bar exam. Now you can forget about the Rule Against Perpetuities forever and begin a long and satisfying career.

The first thing is to frame your diploma and bar license if you have not already done so. These documents are tangible evidence of your sweat, effort and dedication. They should always be visible reminders of how hard you worked to get here – and how important it is to keep striving.

Following are some items that should appear on every new lawyer’s to-do list:

  • Attend a professional orientation program. The N.C. Bar Associations conducts a Practical Skills Course each fall. The week-long event provides valuable training on practical aspects of law practice plus social opportunities for networking. Some county and district bar associations offer similar programs (Wake County’s Bridge-The-Gap being a notable example).
  • Learn how your office works. Perhaps your office has an in-house orientation program. If so, consider yourself lucky. If not, educate yourself. Review the office procedures manual. Ask about office hours, dress code and job expectations. Learn the case management procedure. Ask to shadow a senior lawyer. Sit in on client interviews. Assist in opening a file. Learn how basic procedures are handled: docket control, conflicts of interest, trust accounting and time billing.
  • Join the local bar. This is an often-overlooked risk management resource. You will meet colleagues and prospective mentors. Join a committee and volunteer to stuff envelopes.
  • Join a statewide group. The Young Lawyers’ Division of the N.C. Bar Association is a great place to meet peers who share your ambitions and anxieties. The NCBA has dozens of practice sections that publish newsletters and sponsor CLE programs and educations events. Other resources include the N.C. Academy of Trial Lawyers and the N.C. Association of Women Attorneys.
  • Relax. Nobody just starting out has all the answers. Simply finding your way to the courthouse might be a great accomplishment. Don’t feel you have to be an instant expert. Above all, don’t take on matters you have no business handling. Learn to say no. Ask for help when needed. Don’t accept cases outside your expertise or comfort zone.
  • Give some time away. At first you might have more time than clients. Take advantage of this luxury. Ask other lawyers if you can help out on cases. The hands-on experience will pay off later. Go around and introduce yourself to other lawyers. Ask for referrals. Participate in pro bono activities. Donate some time to your local Legal Services office. Or contribute your energy to the Rotary Club or the PTA. Strap on a tool belt and hammer nails for Habitat For Humanity.
  • Know your State Bar. You should not hesitate to call on the State Bar with ethical concerns. Expert ethics attorney are waiting to help you. Go online and review the latest ethics opinions. Keep a copy of the Rules of Professional Conduct on your desk. Get to know about the various State Bar programs, such as Specialization, PALS and FRIENDS. Know the rules on Continuing Education and stay current with your hours.
  • Obtain malpractice insurance. If you have joined a firm, make sure that you have been added to the policy. Get a copy of the policy and read it. If you are a solo, keep the policy in a safe and secure place.  Understand your obligations under the policy. Know what “claims made” means. Know whom to contact if you have a problem. Know that Lawyers Mutual has a claims repair program and a risk management department, which are there to help you navigate through practice minefields.

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You might think handling legal malpractice claims is dry and tedious work.

But it can sometimes be an exciting adventure involving Civil War history, battlefield preservation and large-mouth bass.

And it can even end up with an insurance company – and by extension its insureds – writing a small but significant chapter in North Carolina history.

That was the story of one of the first claims I handled for Lawyer Mutual. This was back in 1989 when I was a brand-new claims attorney still wet behind the ears. How well I remember being called into the office of Chris Coley, who was president at the time, and presented with a ratty accordion file folder. It contained a claims file dating back to 1982, not long after Lawyers Mutual came into existence, and had been originally opened by founding president John Beard.

The underlying problem in itself was not that unusual. Our insured attorney searched a real estate title for a refinancing through a local bank. However, he failed to note that the borrowers only held a remainder interest subject to a life estate or get the life tenant to execute the bank’s deed of trust. When the remainderman defaulted on the loan and the bank attempted to foreclose, it discovered to its dismay that its security was subject to the life estate. Naturally, the bank brought a malpractice claim against the certifying attorney, which Lawyers Mutual settled by purchasing the remainder interest from the bank.

So far, nothing out of the ordinary. This sort of mishap occurs with depressing frequency in the practice of real property law.

The real drama began when I reviewed the file and realized that we were the proud owners of approximately 15 acres in Bentonville – the site of a concluding clash in the Civil War and the largest Civil War battlefield in North Carolina. Our property’s address was Battlefield Road.

As a history buff, I was in heaven.

My first job was to determine if the life tenant was still alive. Indeed she was. An elderly woman residing in a retirement home, she sent the following message through her attorney: “You tell that insurance lawyer up in Raleigh I ain’t ready to get pegged yet” – referring to her disinclination to being placed in a coffin or releasing her property interest at the present time.

Years passed and negotiations dragged on. Eventually Lawyers Mutual managed to obtain the balance of the life estate.

Then I drove out to take a look at our new asset. What I found was a mess. The small farm home was built in the 1950’s and had a single window air conditioning unit, no electrical power, orange shag carpet and large-mouth bass mounted on driftwood. The land was badly overgrown and littered with rusting stoves, washers and dryers.

But despite its shabby appearance, the property had historic value and was subject to federal preservation regulations.

From the battlefield historical site, I obtained copies of maps showing the troop movements during the three day battle. It appears that our modest little parcel was directly involved in the fray. On Day One, there was fighting on adjoining property and during the night withdrawing Confederate forces crossed our land. On Day Two, our tract was in “no man’s land” between wings of the two armies, although it was unclear if any actual fighting occurred there. On Day Three, a major movement of Union troops from the rear lines crossed our parcel to attack the right wing of the Confederate troops under General Johnston. In addition, breastworks were thrown up by Union cavalry along the creek on the parcel’s rear lot in order to protect a source of fresh drinking water for the troops.

In June 2012, Lawyers Mutual conveyed our land to The Civil War Preservation Trust, thereby preserving this landmark for future generations. By selling to the Trust instead of the public, the land was sold for its full current appraised value with no reduction for realtor’s commissions or even cleanup costs, thereby maximizing the liquidation of this claims salvage asset for the policy holders of Lawyers Mutual.

It took 30 years from the time the claim was reported to the day the file was closed. But it was well worth the wait.

As a mutual company, we are owned by our policyholders. Now our policyholders can claim ownership of something else as well – the preservation of a dramatic chapter of North Carolina’s heritage.

A special thank you to Jay Reeves for assistance with this article.

Wayne Stephenson joined Lawyers Mutual in 1989. He has also worked with First Title and Investors Title as both an underwriting and claims attorney. He specializes in real estate matters. You can reach Wayne at 800.662.8843 or at wstephenson@lawyersmutualnc.com.

Informed Consent is Key to Client CareWe are all familiar with the phrase “informed consent” in the context of medical treatment.

It is less often used in the legal profession. But it is no less important.

Ethical rules require lawyers to keep their clients informed about significant developments and to obtain client consent to important decisions. In transactional matters, clients should be advised of the key terms of the deal. They should understand what they are signing and the consequences thereof.

In litigation matters, clients should be informed of all settlement offers and demands. Obviously, they must consent to any settlement.

Here are some tips on getting informed consent:

* Start with a written Representation Agreement. Document the scope of your involvement in all legal matters to avoid any confusion as to what you were hired to do. If you have not been hired to provide an assessment of the merits of a transaction, such a statement should be included in the engagement agreement in clearly identifiable terms.

* Advise, then document. Fully document the key terms of the transaction or agreement that the client is entering into.

* Keep it simple. Explain the risks in simple terms that the client can understand. Outline pros and cons.

* Take your time. Sit down with the client and review the terms of the agreement and the risks associated with the matter. Give the client time to consider what was discussed. Don’t create a pressurized, time-stressed climate in which to make decisions.

* Get feedback. Ask clients to explain out loud what their understanding of the agreement is. What they say might surprise you. Their understanding might be contrary to reality. Head off any confusion before the deal is done.

* Create a paper trail. Document your legal file with proof of the discussions you have had with the client concerning key provisions, associated risks, and advice given. A file memo could be the silver bullet to ward off a malpractice claim alleging lack of informed consent.

* Communication is key. Maintain constant contact with the client regarding the status of a matter—even if there is little or nothing going on. Nothing frustrates clients more than not hearing from their attorney for some time. Clients need to be made aware that you haven’t forgotten about them. Let them know you are still working on their case. Explain that there might be long lulls of inactivity that are simply part of the legal process.

* Employ a “full-court press” regarding client communication. Every means for communicating, whether it is a phone call, an email, or a description on an invoice is essential for the client to understand the ongoing status for their matter.

* Follow up. Make sure the transaction is carried out to completion. Make sure clients do what they have agreed to do.

Jay Reeves is an attorney licensed in North Carolina and South Carolina. He has practiced in both states and was Legal Editor at Lawyers Weekly and Risk Manager at Lawyers Mutual. He writes the Risk Man column of practice pointers and risk management tips. Contact jay.reeves@ymail.com or phone 919-619-2441.

Selecting the right expert witness can make or break your case. In Moore v. Proper [1], the North Carolina Supreme Court held that the plaintiff could reasonably have expected her 9(j) expert to qualify under Evidence Rule 702 in her dental malpractice case, thus reinstating her case.  The Opinion of the Court is a roadmap for lawyers identifying possible 9(j) experts. In addition, Justice Newby’s concurring opinion serves as a caution sign for lawyers along that road.

The key inquiry was whether the plaintiff’s 9(j) expert, Dr. Dunn, devoted a majority of his professional time to the active clinical practice of dentistry during the year preceding the alleged injury. [2] At the time of filing, the plaintiff knew or should have known that Dr. Dunn was a licensed dentist with over thirty-five years of full-time experience. He served as a dentist in the US Navy and spent the remainder of his career practicing general dentistry in Asheville. He retired in 1997 and served as director of the clinic at the local health department from 1998 to 2000 where he performed oral surgeries and tooth extractions. He maintained his license after retirement. Since retiring, including the year preceding the alleged injury, he practiced on a fill-in basis for dentists in the Asheville area.  

The extent of Dr. Dunn’s fill-in work during the year preceding the alleged injury was unclear. He testified in deposition that during that period, he could have practiced as few as thirty days or over two and one-half months when filling in full time for a friend.  Even with the conflicting evidence, the court found it was reasonable to infer Dr. Dunn engaged in fairly regular clinical practice for a substantial number of hours, the totality of which likely amounted to active clinical practice. The court also found that all of Dr. Dunn’s time in the dental profession was spent in clinical practice. As Dr. Dunn’s activities unrelated to dentistry are not considered professional time, it was reasonable to infer that Dr. Dunn devoted a majority of his professional time to the active clinical practice of dentistry. For purposes of Rule 9(j), plaintiff reasonably expected that Dr. Dunn could qualify as an expert under Rule 702(b)(2).

Justice Newby agreed that the complaint should be reinstated, but did not agree that the plaintiff could have reasonably expected Dr. Dunn would qualify as an expert witness under Rule 702 as the majority articulated that Rule. He concurred in the result only because the plaintiff did not have the benefit of the court’s Opinion at the time of filing.  

Justice Newby said the evidence led him to hold that Dr. Dunn did not engage in “active clinical practice” during the one-year period preceding the alleged injury.  He assumed Dr. Dunn filled in for over two and one-half months during the year preceding the alleged malpractice, but said that amounted to roughly twenty-five percent of the relevant period and was simply not enough.  Because Dr. Dunn’s work depended on the illness or vacation of others, he did not practice with consistency or frequency. Finally, Justice Newby said that as a fill-in, Dr. Dunn did not perform most treatments and procedures performed by dental clinicians, leaving those to the patient’s regular dentist. All of these factors led Justice Newby to conclude it was not reasonable for the plaintiff to expect Dr. Dunn to qualify as an expert under Rule 702.

What can we learn from Moore v. Proper and Justice Newby’s concurring opinion? Selecting a 9(j) expert is perhaps a little counter-intuitive. Most practitioners would conclude that Dr. Dunn was the perfect expert witness:  a dentist with over thirty-five years of full-time practice in the same town as the defendant dentist, and a part-time, fill-in practice in the year preceding the alleged injury.  Wouldn’t that kind of expert be preferable to an out-of-town hired gun?  The answer is:  not necessarily.

  1. Whether the plaintiff “reasonably expects” the expert to qualify under Rule 702 is judged as of the time of filing. The court will look to the facts and circumstances that the plaintiff knew, or should have known, at the time of filing.
  2. Focus on each word of the phrases “active clinical practice” and “majority of professional time.” Rule 702(b)(2)(a).  Each word is important and requires close analysis. If necessary, count days. Justice Newby said in his Concurring Opinion that Dr. Dunn did not engage in “active clinical practice” because, among other reasons, he spent only about twenty-five percent of the workdays in the year in the clinical practice of dentistry.
  3. Remember that even if the expert passes 9(j) muster, he or she may not ultimately qualify as a testifying expert. The supreme court expressed no opinion as to whether Dr. Dunn would actually qualify as an expert witness under Rule 702(b)(2).

Mark Scruggs is a claims attorney with Lawyers Mutual specializing in litigation, workers compensation and family law matters. You can reach Mark at 800.662.8843 or at mscruggs@lawyersmutualnc.com.


[1] 2012 WL 2214534 (June 14, 2012)

[2] Evidence Rule 702(b)(2)(a)

In February 2012, Lawyers Mutual issued a malpractice alert describing a new twist on email scams directed at attorneys.  To add legitimacy to the scheme, the scammer provides the name and contact information of a real lawyer.  We recently received a report that the name of a North Carolina lawyer has been used in this type of scam. 

The scammer was attempting to target individuals in Utah with a version of a common Nigerian email scam.  When the targets began asking questions, the scammers claimed that they were working with an attorney in the U.S. and provided the name, phone number and website of the North Carolina attorney.  The scammers emphasized that the North Carolina attorney was extremely busy and would have to be paid for any consultation.  The NC attorney had no knowledge that his name was being used until he received a call from a Utah attorney representing the targets.

If you discover that your name or the name of your firm has been used in an email scam, you should contact Lawyers Mutual, the State Bar and law enforcement authorities.  We also recommend adding a notice to your website homepage notifying potential victims that the message is a scam and you are not involved in any way.

For more information about email scams, click here to view a “risk management minute” video.

Laura Loyek joined Lawyers Mutual as claims counsel in 2009. Her focus areas are real estate and litigation. She previously worked for the law firms of Smith Moore and K&L Gates. Laura graduated summa cum laude from Wake Forest University and cum laude from Harvard Law School. She is an active member of Triangle Commercial Real Estate Women. Contact Laura at 800.662.8843 or laura@lawyersmutualnc.com.