law practice management
Your Call Is Very Important to Us—A Bot Will Be with You Shortly
They say that everyone has a book in them. Mine would probably be titled Will’s Book of Grievances and Solutions. I routinely observe situations and circumstances that do not meet with my expectations or approval. I usually share my complaints with my wife and explain to her how something could be better. She typically responds sarcastically…
Read MoreThe Case of the Missing Fingerprints
A few years ago, I decided to paint our kitchen cabinets. My wife suggested hiring a professional, but I brushed off the idea. After all, I had already painted every bedroom in the house. How different could this be? I would just sand off the existing stain finish and apply a nice, even coat of…
Read MoreParalegal Pointers: Billing, Collections, and Year-End Revenue
As the end of the year approaches, many law firms feel increased billing pressure. Clients want to close out matters, attorneys want to hit revenue goals, and accounting departments are racing to finalize the books. For paralegals and staff, this is the season when accurate, consistent, and timely timekeeping is more important than ever. Why…
Read MoreConfessions of a Messy Perfectionist
When you walk into my office, the first thing that you will notice are the piles of paper covering every square inch of my desk. There are two towering stacks of papers related to the open files I am handling. Then there are the research papers and PowerPoint presentations for CLE courses I have taught…
Read MoreWork From Anywhere: Data Security Risks Don’t Take a Vacation
Remote work has become part of daily life, and with summer travel and vacations, many paralegals find themselves working outside the office. While flexibility is a benefit, it also comes with risks. When you’re working from a beach house, airport lounge, or coffee shop in another city, compliance and data security must remain top of…
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