What a Reality Dating Show Taught Me About Legal Marketing

Age of Attraction

My wife and I recently found ourselves watching a reality dating show, which is not our usual lane. We typically make fun of these kinds of shows, but we had run out of streaming options and, apparently, good judgment. The show is called Age of Attraction and features singles who range in age from 22…

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I’ll Have The McScalded Stomach Sandwich and Fries

McRib

I have a confession to make. I have never eaten a McRib sandwich. I realize that, to some, this may border on un-American. I just can’t quite bring myself to eat something that feels so mysterious. Do people really believe they are eating a de-boned rack of ribs on a bun? What, exactly, is sitting…

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Using Client Satisfaction Surveys to Improve Your Practice

Survey

Lawyers often resist client satisfaction surveys. We assume clients won’t answer honestly, won’t take the time, or (if we’re really honest) we simply don’t want to invite feedback we can’t control. But as Ray Gross explains in his recent Attorney at Work article, Client Satisfaction Surveys: Five Quick Questions to Ask, avoiding feedback doesn’t protect…

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