Community of lawyers.
Common purpose.
Shared goals.

Robert C. Dortch, Jr. | Sellers Hinshaw Ayers Dortch & Lyons PA | Charlotte

Camille Stell



Camille Stell is President of Lawyers Mutual Consulting and Services, offering succession planning, business development coaching, keynote presentations and more. Continue this conversation by contacting Camille at camille@lawyersmutualconsulting.com or 800.662.8843.

Searching the webToday I wanted to hire a lawyer. I looked up 13 lawyers by name and couldn’t find websites for 9 of them. How do you expect people to find you without a website?

For most of the 9 lawyers, I did find a generic listing on a website such as yellowpages.com, lawyers.com or yelp.com, however, I didn’t take those lawyers seriously and many potential clients may not either. For one thing, I was looking for a lawyer with a specific skill set. I’m not sure the yelp review is the best way to determine that you have the skills I need.

What holds lawyers back from creating websites?  The top 3 reasons are lack of technical knowledge, concern about the cost of the website and the time spent learning about the technology and then creating the content for the website.

Let’s address each of the 3 issues.

How do you combat the technology learning curve? First, there are resources available to help you. If you are a member of the NC Bar Association, you can reach out to the Center for Practice Management and talk with practice management advisors Erik Mazzone or Joyce Brafford.  Erik and Joyce serve as practice management consultants for law firms and they have helped many firms with technology issues. They also have a list of preferred technology consultants that they work with and have referred many times.

You can ask fellow lawyers or fellow business people in your community how they went about building their website. Did they “do-it-yourself” on SquareSpace? Did they hire a website company or marketing company? Did they hire a technology consultant to give them advice?

Lee Rosen, North Carolina lawyer and the author of the Divorce Discourse blog has written many blog posts about creating websites. Visit his blog at www.divorcediscourse.com and search the keyword “websites” to read many informative posts about building a website.

How do you budget for a law firm website? That’s a tough question. I know from talking with many lawyers who are hanging out their shingle that they would like to buy a $1000 website. There doesn’t seem to be anyone selling those. However, a $40,000 website isn’t your only option. Keep asking lawyers who built their websites until you find someone who says they can build it for under $10,000. Keep asking and you may find someone great who will build it for under $5000.

How do you budget your time to develop a website? I’ve developed several websites, both in law firms where I’ve worked and at Lawyers Mutual. I can tell you that I always underestimate the time needed to create content. While your website company can create your design or build a template, you have to decide what your message will be. The default for most lawyers is to build a site that talks about them, where they attended school, their accolades and their areas of practice often in terms that only other lawyers understand. Instead, think about building a website that is client focused and answers the questions that clients have. This takes time. From the beginning of a conversation with a website designer to the launch of a new website, you are probably talking 3 – 8 months, depending on how much content you put on your website.

Spend time viewing lawyer websites and then viewing websites of companies that you frequent online or websites that you love to get ideas of what to avoid and what to do.

Additional questions will arise during the building of the website. If you don’t have a firm logo, do you want to create one? How much of the back-end work do you want to be able to do on your website? Do you want to have to pay a company for every change that is made or do you want the ability to manage some of the changes yourself?

This is also a good time to consider writing a blog and including it on your website or participating in social media and sharing that on your website.

Some lawyers would say websites are optional. Only if you don’t care whether clients can find you.

Camille Stell is the Vice President of Client Services for Lawyers Mutual. With over 20 years of experience in the legal field, Camille has worked for law firms as a paralegal, legal recruiter and business developer. Contact Camille at 800.662.8843 or Camille@lawyersmutualnc.com.

Is An Alternative Legal Career for you?The landscape of the legal profession has drastically changed in recent years. Instead of asking students what area of practice they plan to pursue, the question may become “what do you plan to do with your law degree”?

Wednesday, October 15th, the North Carolina Bar Association through its Center for Practice Management hosted their first Alt JD Conference. Branding expert Dorie Clark, author of Reinventing You, was the keynote speaker.

After talking with a few law students who were attending the conference, it seems more students are thinking about alternative careers while they are attending law school.

Here is a list of non-traditional careers where a law degree may be helpful:

Law firm administration – marketing, recruiting, librarian, personnel, other

Law school – professor, administrator, career services, admissions, law librarian, other

Bar Association – CLE, administration, membership services, other

Human Resources for association, law firm, other business

Non-profit – executive director, staff member, marketing

Undergraduate professor

Instructor in paralegal program

Court administrator

Government – investigator, contracts, social services, other

Law enforcement such as State Bureau of Investigation or Federal Bureau of Investigation

Journalism

Legal vendor – sales, trainer, marketing

Business or entrepreneur

Make sure you talk to your law school career services office. Those folks aren’t practicing law either and they will know other alums who aren’t practicing law who are successful. Also, here are some books that may serve as references:

Guerrilla Tactics for Getting the Legal Job of Your Dreams by Kimm Alayne Walton

America’s Greatest Places to Work with a Law Degree by Kimm Alayne Walton

What Can You Do With a Law Degree by Deborah L Arron

Job Quest for Lawyers: The Essential Guide to Finding and Landing the Job You Want by Sheila Nielsen

Breaking Traditions:  Work Alternatives for Lawyers by Alan T. Ackerman

Reinventing You by Dorie Clark

Strengthsfinders 2.0 by Tom Rath

StrengthsQuest: Helping Students Achieve Academic, Career and Personal Success published by Gallup

Many graduates fear their first job determines their entire legal career. That is no longer the case. You will have many jobs ahead of you and perhaps several careers. Considering an alternative legal career may be the new normal for a majority of recent law grads.

Camille Stell is the Vice President of Client Services for Lawyers Mutual. With over 20 years of experience in the legal field, Camille has advised hundreds of paralegals, law students and lawyers on career development. Contact Camille at 800.662.8843 or Camille@lawyersmutualnc.com.

 

 

What makes a good nomination?“40 Under 40”, “Best Triangle Workplace”, “Leaders in the Law.” If you read any business publication or belong to any association or business Chamber, you know the awards business is big. Here are a few tips for submitting a winning nomination.

Why nominate? Writing good nominations is a time consuming task. Why bother? A large field of nominations should ensure that the best candidates win. Being recognized as a nominee will help to build profile for you and your law firm as well as showcase your expertise to clients and potential clients.

What makes a good nomination? First, consider that the judges are viewing dozens of nominations. For a more popular event that has been around a long time, there may be hundreds of nominations. Be concise. In the introductory sentence set out why your nominee deserves consideration.

Poor example: “XXX is an excellent “40 under 40” candidate. XXX is a young professional who deserves to be recognized for her contributions to her business and her community. “You then follow the opening sentence with a 5 page dissertation marking every point along her path since law school graduation.

Better example: “By the time she was 35 years old, XXX was a partner in a law firm, volunteering at her law school in the mentoring program, and establishing a pro bono project with her local bar association that provided legal services to more than 75 families who otherwise would not have had access to the court system.” Spend the bulk of your nomination describing the pro bono project and offer results. For example, provide estimates of the number of unmet legal needs in the community, the process for establishing the pro bono project and share success stories.

Avoid a long list of adjectives describing the nominee. Do not list every activity since graduation, but focus on the big picture project or specific reasons why the nomination is deserved.

Nomination format: Most nominations are online. Prepare your nomination before you start the electronic submission. Make sure you have viewed length requirements. If you are limited to 300 words, you do not score extra points by using all 300 words. If you can say it in 200, the judges will thank you. Bullet points are typically fine unless the nomination form says otherwise.

Who to nominate? If the purpose of the nomination is to build profile for your solo practice or your law firm – nominate someone in your firm or collaborate with a friend or mentor to nominate yourself. Nominate other lawyers, your support staff, your referral sources, your clients. To build moral among your office, nominate a staff member or attorney, then purchase a table at the event to celebrate the nomination. As a business development event, nominate your clients or referral sources and then purchase seats at a table and invite them to attend the event with you.

How to choose the publication / award? What publications are read by your clients, potential clients, and referral sources (including other lawyers)? Many publications include an editorial or event calendar on their website with a list of upcoming award events and nomination deadlines. Most legal associations have multiple awards. Contact membership services to determine the right award for consideration.

Age and Stage: Keep in mind that being a nice person or doing your job well is not a reason to win a nomination. Winning is the result of excellence in your chosen profession coupled with outside interests and community involvement. However, the judges are well aware that in instances where younger nominees would be submitted that their contributions will be in line with their age and stage of life. For instance, you wouldn’t typically be nominating a 40 year old for a “life time achievement award”. Likewise, the 30-year-old nominee for “40 under 40” probably will not have served as the Chair of an influential community board. However, that doesn’t mean that they shouldn’t be nominated for the appropriate reward.

Be persistent. If you don’t win this year, that doesn’t mean that your candidate doesn’t have a good chance. There are usually no prohibitions against making your nomination next year or the next. When you submit your nomination next year, use this as an opportunity to improve the nomination. Edit your content; focus on a few excellent contributions. Keep in mind that community involvement is important – being well-rounded is usually well received by judges. Judges are typically looking for leaders in the award field, make the case early as to why your nominee is a leader.

Endorsements from those outside the nominee’s company can be influential. However, in most award situations, only one nomination is required. You don’t score points for making multiple nominations in the same year of the same person. Include your endorsements in the original nomination.

Start looking for events or awards where you can promote your firm, your colleagues or your clients. While the nomination process can be time-consuming, the reward can be great.

Camille Stell is the Vice President of Client Services for Lawyers Mutual. With over 20 years of experience in the legal field, Camille has worked for law firms as a paralegal, legal recruiter and business developer.

Contact Camille at 800.662.8843 or Camille@lawyersmutualnc.com.

 

 

 

Don't choke: tips for a successful business dining experienceYour resume was flawless, so you didn’t find it at all surprising when you received a call requesting an interview. However, you may not have been expecting the interview to be conducted over lunch or dinner. If the thought of toggling your brain between salad forks and selling yourself as the best candidate for the job stresses you out; have no fear. Here are a few business dining tips to get you through that dinner interview.

Dress for success

Let’s start with professional dress as this seems to be a concept people struggle with. Keep in mind that you are not going out to a casual dinner with a friend; it’s an interview. You should dress as if you’re going into the firm to sit in an office or board room for the interview. A suit is always appropriate unless you are specifically told otherwise. Remember: the interview starts as soon as you enter the restaurant.

There are some rules that never go out of style. Pay attention to details such as polished shoes, clean handbags and no torn or ragged hems on pants. Show no straps, no visible underwear and wear an appropriate skirt length.

Remember, first impressions are everything. The interviewer may not remember your list of accolades verbatim, but they will definitely remember the untucked shirt and hot pink mini skirt. The way you present yourself will set the tone for the interview; dress for success.

The dish on business dining

As soon as you are seated, remove the napkin from your place setting and place it in your lap. If you excuse yourself from the table, loosely fold the napkin and place it beside your plate rather than leaving it in your chair.

Wait until everyone is served at your table before you begin to eat. Use the silverware farthest from your plate first. The salad fork will be to your far left, followed by dinner fork. Your dessert fork may be next or it may appear at the top of your dinner plate. Once used, your utensils should rest on the side of your plate rather than on the table. To signal that you are done with the food course, rest your fork, tines up, and knife blade in, with the handles resting at five o’clock and tips pointing to ten o’clock on your plate. Unused silverware is left on the table.

Food is served from the left and dishes are removed from the right. Butter or other spreads should be transferred from the serving dish to your plate before spreading or eating. Pass the bread basket and other food from the left to the right. Your bread plate will be located to the left of your dinner plate and your glassware located to your right. It is considered rude to add salt and pepper before tasting your food. Cut only a bite or two of your food rather than cutting your entire steak. Do not push away dirty dishes or stack them. Leave plates and glasses where they are for the waiter to remove.

Professional success depends not only on your academic skills, but the ease with which you can enjoy a professional lunch or networking event. For more information on manners and etiquette, view websites such as Emily Post, The Original Tipping Page or read the Complete Guide to Executive Manners by Letitia Baldrige.

Camille Stell is the Vice President of Client Services for Lawyers Mutual. Camille has more than 20 years of experience in the legal field and has learned many lessons in etiquette from reaching for the wrong napkin at networking events.  Contact Camille at camille@lawyersmutualnc.com or 800.662.8843.

Monisha Yowell is the Marketing Coordinator for Lawyers Mutual. Monisha connects Lawyers Mutual with our insureds and the legal community through the use of social media. You can reach Monisha at 800.662.8843 or monisha@lawyersmutualnc.com.


Video Boot Camp

video boot campWe completed construction of our video studio (as discussed in our previous blog post) and we’ve purchased equipment; now we need to learn how to use our equipment.

We resolved our dilemma by hiring videographer Jason Arthurs  to teach us the art of videography in a week. I call this boot camp because it was all day, intense training that left us dazed, tired and the proud producers of five high quality videos which you can view on our website.

Many of the reasons we see video in so many places is because it has become cheaper and easier to purchase and use a video camera. As a matter of fact, most of us carry them in our pockets on our smart phones. However, taking the time to learn from a professional can instantly up your game.

Here’s what video boot camp looked like.

Day 1 was set-up. Since we wanted to train multiple people (three teams of two people) on how to use our equipment and we only had one set of equipment, we had to rent additional cameras and tripods. Jason took care of this for us. We needed multiple computer work stations for editing. All of this required a coordination of efforts between Jason and our IT department and took a full day.

Day 2 opened with a presentation of storytelling through video. We watched some documentary films, commercial video and law firm videos. We listened to National Public Radio host Ira Glass, a master storyteller, talk about the art. This lead to a discussion of video basics and we did our first video exercise.

Our teams filmed each other in the game of “2 Truths and a Lie”. Many of you have played this game as an ice-breaker, you tell three things about yourself, two are true and one is a lie, and the group tries to guess which is the lie. In the video exercise, we each videoed the other member of our team making the three statements. Having instructions for what to record made this exercise easier as we didn’t have to struggle with what to shoot or what to say. We had to unpack the camera, set it up on the tripod, set the shot, use the headphones to make sure we could hear the subject speaking, figure out some basic lighting and then point and shoot. Afterwards, we played the video back onscreen so everyone could watch and we had fun guessing the lies! At the end of our first day of training, everyone made a video – that felt like a huge accomplishment.

Day 3 started in the field. Our project was to create a video biography of our claims attorneys. On the previous afternoon, the video teams spent time talking with the attorney we would be videotaping (the “talent”) about the story we wanted to tell. The field work allowed us to shoot our “b-roll” – the film that we would use to accompany our interviews. One group started on a running trail, another in a make-shift yoga studio and the third using a neighboring building exterior to depict courthouse steps.

Field work is difficult. It was hot, the equipment was cumbersome in our newbie hands, our talent was inexperienced in how to present on camera. If we were doing this alone, I can imagine we might have come back empty handed. Instead, our instructors urged us to find the scene, get closer to the action, be creative, create a list of shots we wanted to take, try shots that might never be used and above all else to step outside of ourselves. All of us are individuals who are very competent in our fields who were feeling overwhelmed at our inexperience. Trying something new is not for the faint of heart.

Our teams returned to the office and our talent showered, dressed and entered the recording studio for the interview. Our talent took their roles seriously. They had been thinking about the stories they wanted to tell and how they wanted to tie in the footage we took earlier with the interview. Studio work was easier on the film crew. We were at least facing new challenges in air-conditioning.

In the studio, we practiced with different lighting options and a variety of interview techniques. Our talent had to get comfortable in front of the camera and our film crews behind it. After 45 minutes of interviewing, we went to our workshop to begin editing.

As mentioned in the blog post about equipment, you can’t use just any computer for video editing. If you are investing in video equipment, you are also going to need to invest in a computer that meets the system requirements for video editing software. These computers are often used for gaming as they have stronger processers, high quality graphics and more memory. Your typical office computer will not suffice and specialized hardware is needed.

We are using Adobe Premiere as our editing software. It is user friendly but having onsite training certainly improved our learning curve. We spent the afternoon combining our interview footage with our b-roll footage. We edited outside sound and perfected our sound bites. We moved the interview sound and tried it over different images until the story we saw in our heads began to appear on our monitors. It felt magical and powerful. Until all of us realized we didn’t have enough b-roll footage. Luckily, our instructor knew this would be the case and he built another day of shooting into our schedule.

Day 4 started in the field again. After compiling a shoot list that was both long and detailed (video of Mark’s phone, video of Mark’s phone ringing, video of Mark’s hand on the phone, video of Mark talking on the phone (from 6 different angles) – well, you begin to get the picture – we started shooting. We spent another hour or two shooting video, then ran back to the work room to complete the editing process. In addition to adding in all of new footage, we still had to fine tune our story, make transitions, add special effects, add music, and add credits. And finally, at 4:30, it was done. Our team of amateur videographers had a video viewing party and we hooped and hollered at our excellent work. The talent was pleased and the crews were euphoric. I hope you’ll view our videos here.

Video boot camp was just what we needed to launch our video studio. If you are considering adding video as part of your firm marketing, consider investing in training. You won’t regret it.

Camille Stell is Vice President of Client Services for Lawyers Mutual. She hopes to remember to thank everyone during her acceptance speech at the Sundance Film Festival. You can reach her at 800.662.8843 or camille@lawyersmutualnc.com.