Client Services

History. Lawyers Mutual was formed by North Carolina lawyers in response to a malpractice crisis. We were the first mutual professional liability insurance company for lawyers in the country. The lawyers of North Carolina pooled their resources to collect the $1 million needed to open the doors. We were created to provide a stable insurance market during a time of instability and we have continued to serve North Carolina lawyers for 35 years – no other company can make that claim. Our heritage is one of the many reasons our insureds remain loyal to us.

Service. We provide more than just insurance, we build relationships. Our seven claims attorneys are here to help you. Use them as a resource to brainstorm solutions to challenging situations before a claim arises. And of course we are here when the problem presents itself as a claim. When our insureds call, we can say, “we’ve seen this before and we know how to help.” In addition to hiring defense counsel, our job is to listen and provide emotional support.

Education. We view our risk management education as a safety net for lawyers. At Lawyers Mutual, you can find the latest resources. We continue to improve our website so you can download forms such as engagement and non-engagement letters, review articles on law practice management issues and access toolkits designed to make practical information available. Our risk management hotline (800.662.8843) is available to connect you to a staff member or claims lawyer depending on your needs.

Lawyers Mutual provides more than insurance, we provide peace of mind.