Jay Reeves practiced law in North Carolina and South Carolina. He was Legal Editor at Lawyers Weekly and Risk Manager at Lawyers Mutual. He is the author of The Most Powerful Attorney in the World, a collection of short stories from a law life well-lived, which as the seasons pass becomes less about law and liability and more about loss, love, longing, laughter and life's lasting luminescence.

The Danger of Keeping Clients in the Dark

The most frequent complaint clients have about their lawyer is not lack of competence or losing at trial. It’s poor communication. “[F]ailure to keep a client adequately informed is far and above the number one complaint clients have,” says Lawyers Mutual claims attorney Will Graebe. &ldqu… Read More

Striking a Balance Between Paying Clients and Potential Clients

Are you too busy taking care of your current clients to devote sufficient time, resources and energy to attracting new ones? If so, you’re not alone. Lots of solo and small firm lawyers feel overwhelmed. The mere thought of adding another item to their daily to-do list is deflating. And yet, if you do… Read More

Missed Deadlines Top 2021 Malpractice Claims

Missed deadlines were the leading cause of malpractice claims in 2021. Many claims involved blown statutes of limitation. Others involved missed discovery deadlines and lapsed summonses. That’s according to 2021 claims statistics from Lawyers Mutual. “In 2021, litigation errors constituted one-… Read More

How to Respond to a Cyberattack

Your worst nightmare has become reality: you discover your law firm database has been breached and sensitive information has been compromised. What’s the first thing you should do? If you had the foresight to prepare an Incident Response Plan – even if it’s just a single page of action ite… Read More

What is Thought Leadership?

How would you define the phrase Thought Leadership? Would you include qualities like credibility, sincerity and authenticity? Intelligence, expertise and experience? And which comes first – the thinking or the leading? Those were the topics of discussion at the March 2022 meeting of the Leading Law Rou… Read More

How to Prepare for a Crisis in Your Firm

Do you consider yourself a good crisis manager? Want to become a better one? Start by honing your communication skills. When the sky is falling, the ability to articulate a path to safety in a clear, calm and consistent manner is essential. Another key: be a good collaborator. “Crisis teams are like … Read More

Proposed 2021 FEO 3 – Real Estate

An attorney representing the buyer in a residential real estate closing cannot charge a separately represented seller for services that primarily benefit the buyer unless certain conditions are met. But the closing attorney may charge the seller for services that primarily benefit the seller, provided the se… Read More

The Necessity of Client Trust Accounting

For attorneys in private practice, managing their Client Trust Account is, by and large, a thankless task. It’s also a critical one. All attorneys who maintain a Client Trust Account are subject to random and for-cause audits by the State Bar. When the auditor comes calling, they’ll examine the … Read More

Law Lessons From a Gamecock Fan

This is the story of a young basketball fan, a perfect season that ended in heartbreak, and a mother who kept things real. Tucked in there like a cross-hand dribble is a little message about law, life and what really matters in both.   Read More

How to Create Top-Quality DIY Letterhead

In this age of virtual communication and digital media, don’t overlook the value of old-fashioned law firm letterhead. Letterhead that is unique, professional and consistent with your firm’s other design elements (business card, website, logo, etc.) will reinforce your brand and enhance the clien… Read More

Summer Reading List for Entrepreneurs

If you consider yourself an entrepreneur – or if you represent startups and entrepreneurial ventures – you’ve come to the right place. This post will recommend a beach-bag full of terrific entrepreneurial books to add to your summer reading list. Such as Crushing It: How Great Entrepreneur… Read More

Seven Steps to Being a Top Lawyer

Why settle for being a good lawyer when – with a little extra effort – you can become a top lawyer? Top lawyers don’t just represent clients. They get to know their clients. They form collaborative alliances. And they select cases and clients they care about. “If you’re not per… Read More

How to Respond When Clients Say “Thank You”

The next time a client says “Thank you” for doing a good job, think twice before reflexively replying, “You’re welcome.” Consider saying “My pleasure” instead. It has worked out pretty well for Chick-fil-A and Ritz-Carlton Hotels. “Two decades ago, Chick-fil-A… Read More

Mastering “Google My Business” in 5 Easy Steps

Even if you shun social media and have no interest in pay-per-click campaigns, you should at least take the time to update your Google My Business profile. This post will show you how to do it in five easy steps. What is Google My Business? “When a user searches for a business by name, and that busin… Read More

The Lawyer and the Love Sandwich   

This year for my birthday I gave myself the gift of hernia surgery. I cannot say it was the most fun gift ever, but still, I am grateful. Technically what I had was an Inguinal Hernia Repair – the awful name suggests the unpleasantness of the procedure – and I came away with not only a reinforced abdominal wall but also some valuable Law Lessons and the World’s Best BLT Sandwich. Here’s hoping this story will add a little brightness to Your Law Life too.   Read More