Do You Have Bugs Bunny For a Client?
Bugs Bunny might be one of the most popular cartoon characters of all time, but you wouldn’t want him as a client. He’s a cocky, brash, know-it-all. He has an annoying habit of showing up at inopportune moments without an appointment. He’s addicted to carrots. Worst of all, he doesn’t … Read More +
Draw Clients a Roadmap to Avoid Communication Claims
The importance of client communications in preventing malpractice claims Read More +
Dealing with Challenging Clients
Tips for handling the stress of difficult clients Read More +
9 Ways To Wow Clients in 2013
Thinking like a client to improve client relations Read More +
Doing Business With a Client Creates a Conflict of Interest
The dangers of doing business with a client and ethical duties under Rule 1.8 Read More +
Seven Fee-Billing Tips to Save Your Sanity
Tips for the billing process and to aid in actually getting paid Read More +
Achieving Better Client Service by Using Client Surveys
Serve your clients better by asking their opinion Read More +
Conflicts of Interest
Screening and avoiding client conflicts, common scenarios Read More +
Attorney-Client Agreements Toolkit
Sample retainer forms; engagement letters, nonengagement letters, and disengagement letters; ethical considerations Read More +
Attorney-Client Relationships
Tips for everything from initial contact to closing the case Read More +
Prize-Winning Clients
Tips on attracting and choosing excellent clients Read More +
What Time is the 3:00 Parade?
Communicate with your clients by first listening to them Read More +
Practice What You Preach
Think twice before suing a client for unpaid fees Read More +
Clients Want Value
But their definition of value might be different than yours Read More +
Confirming Client Relationships Through Letters
Engagement, dis-engagement and non-engagement Read More +
